Terms & Conditions

These Terms and Conditions ("Terms") apply when you access or use our website [www.lubunu.com], place an order with us, or interact with our products and services. By using our site, you agree to these Terms, so please read them carefully.

If you do not agree to these Terms, please do not use our website.

You agree to use our website for lawful purposes only. You must not misuse the site or attempt to access it using automated means. We reserve the right to suspend or block access if we believe you are in breach of these Terms.

Liability to the fullest extent permitted by Irish law:

We shall not be liable for indirect, incidental, or consequential damages.
Our total liability for any claim shall not exceed the value of your purchase.

Nothing in these Terms limits your statutory rights as a consumer under Irish or EU law.

Your privacy is important to us. Please see our Privacy Policy at www.lubunu.com/privacy-policy to understand how we collect and use your personal information.

These Terms and your use of this website are governed by the laws of Ireland. Any disputes will be subject to the exclusive jurisdiction of the Irish courts. We may update these Terms from time to time. Changes will be posted on this page and apply from the date of posting. We recommend reviewing these Terms periodically.

Products and Descriptions

We take care to ensure all product descriptions, images, and pricing are accurate. However, slight variations may occur due to the handcrafted nature of many of our pieces. All items are subject to availability. We reserve the right to withdraw or modify products at any time without notice.

Ordering and Contract

When you place an order, you will receive an email confirmation. This does not mean your order has been accepted. A binding contract is formed when:

We dispatch the goods; or
You receive an order confirmation with tracking details.

We reserve the right to cancel or refuse any order (e.g. in the case of stock errors or suspected fraud).

Delivery

We deliver within Ireland, the EU, and internationally (if applicable).

Delivery times and charges are outlined at checkout and may vary depending on your location. While we strive to meet estimated delivery times, delays may occur due to postal issues or customs. Risk in the goods passes to you upon delivery.

Custom and Personalised Orders

Custom or made-to-order items cannot be returned or refunded unless they are faulty or damaged.

Please ensure all details (sizing, spelling, engraving, etc.) are correct at the time of order.

Intellectual Property

All content on this website—including images, text, logos, product designs, and graphics—is the intellectual property of [Your Company Name] or its licensors. You may not copy, reproduce, or distribute any content without our written permission.