Shipping & Delivery
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At Lubunú, every piece is prepared with care and attention to detail. We want your experience, from placing your order to receiving your jewellery, to be just as special as the piece itself.
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MADE TO ORDER
Collection Pieces
Our jewellery is made to order, allowing each piece to be prepared especially for you.
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Please allow approximately 6–8 weeks for your jewellery to be completed and delivered. This timeframe includes the preparation of your piece and its delivery to your chosen address.
Bespoke Commisions
Every bespoke creation is unique, designed around your individual preferences and requirements.
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As each commission is individually sourced and designed, pricing and production timeframes may vary depending on the design, materials and gemstones selected. Additional costs may apply for specific design requests, customisation or special gemstone sourcing.
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A personalised quotation and estimated delivery timeframe will be provided and agreed upon before your commission is confirmed.
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DELIVERY & SHIPPING
We take great care in preparing every order for delivery. All jewellery is carefully packaged to ensure it arrives safely and beautifully presented.
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Orders are sent using a secure delivery service, with insured and tracked shipping where available.
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Delivery options and applicable shipping charges will be displayed at checkout.
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INTERNATIONAL ORDERS
We welcome orders from customers beyond Ireland.
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International delivery options, costs and estimated delivery times may vary depending on the destination.
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Please note that international orders may be subject to customs duties, import taxes or additional charges imposed by the destination country.
These charges, where applicable, are the responsibility of the recipient.
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TRACKING YOUR ORDER
Once your order has been dispatched, you will receive a notification with the relevant delivery information and tracking details, where available.
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We recommend keeping an eye on your tracking updates to follow your parcel’s journey.
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DELIVERY ENQUIRIES
If you have any questions regarding your order, delivery timeframe or shipping arrangements, our studio would be delighted to assist.
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Please contact us at:
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Thank you for choosing Lubunú. We hope your piece becomes something you treasure for years to come.